Privacy Policy

The Roots Health Centers

This privacy notice discloses the privacy practices for https://wilmington1.localwellnessclinics.com/rlt. This privacy notice applies solely to information collected by this website. It will notify you of the following:

• What personally identifiable information is collected from you through the website, how it is used, and with whom it may be shared.

• What choices are available to you regarding the use of your data.

• The security procedures in place to protect the misuse of your information.

• How you can correct any inaccuracies in the information.

• How we handle data retention and deletion.

• How cookies and similar technologies are used on the website.

• How this privacy policy may be updated.


Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. The types of personal information we may collect include, but are not limited to, your name, email address, phone number, mailing address, and payment information. We only have access to/collect information that you voluntarily give us via email, through the use of our website, or other direct contact from you.

We will not sell or rent this information to anyone. However, we may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential. Examples of when we may share your data include processing payments, shipping orders, or sending out newsletters. We will only share the minimum amount of information necessary to complete the requested service or transaction.

We will use your information to respond to you regarding the reason you contacted us, and to provide you with the requested services or information. Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.


Third-Party Analytics and Advertising

We may also use third-party analytics tools and services, such as Google Analytics, to monitor and analyze website traffic and user behavior. These tools may collect data such as your IP address, browser type, and pages visited. This information helps us improve the user experience and the functionality of our website. We may also use third-party advertising networks to display ads on our site or across the internet. These networks may use cookies and similar technologies to track your browsing behavior to serve you more relevant ads.


Your Access to and Control Over Information

You have the right to access, correct, and delete your personal information at any time. You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

• See what data we have about you, if any.

• Change/correct any data we have about you.

• Have us delete any data we have about you.

• Express any concern you have about our use of your data.

• Opt out of future communications, including marketing emails and newsletters.

We will respond to your request within a reasonable timeframe and provide you with access to your personal information in accordance with applicable law.


Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the Web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment. We also regularly review our security practices and technology to ensure the ongoing protection of your information.



Data Retention and Deletion

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy unless a longer retention period is required or permitted by law. Once your information is no longer needed, we will securely delete or anonymize it. You may also request the deletion of your data at any time by contacting us.


Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files that are stored on your device when you visit a website. They help us recognize your device and track your usage patterns. This information is used to personalize your experience, analyze usage trends, and improve our website’s functionality.

You have the option to disable cookies through your browser settings, though this may impact your ability to use certain features of our website.